The Challenge

A leading automotive OEM manufacturer was facing an urgent supply chain disruption. A critical shipment of LCL cargo from China to Delhi was stuck due to Railway electrification work leading to anticipated delay of 7 days. If not resolved immediately, the plant would have halted production, leading to significant financial losses and loss of major customer for the

Strategy & Solution

  • Jetspeed acted fast to secure an emergency customs clearance—a process that typically wouldn’t have been possible on a weekend and parallely arranged Hand-Carry as a backup option.
  • Navigated complex regulations and expedited documentation approvals.
  • Successfully cleared the cargo on a 2nd Saturday at ICD PPG by obtaining special permission from Customs Commissioner—the first time in 20 years this was achieved.
  • Coordinated with multiple stakeholders to ensure smooth last-mile delivery.

Tangible Results

  • Production saved – Prevented a full plant shutdown.
  • Faster clearance – Achieved customs approval 48 hours ahead of schedule.
  • Cost savings – Avoided heavy financial penalties due to downtime.
  • Client satisfaction – Strengthened trust with a long-term logistics partnership.